Who are we?

About us

Ryedale Cash Registers was formed over 30 years ago by husband and wife team Les and Janet Wood in Norton near Malton North Yorkshire. Having spent eleven years in the cash register business (initially working for Gross Cash Registers who were taken over by Chubb), Les decided that it was time to set up his own company in order to look after small independent businesses that he felt were not being served well by the large cash register companies. Starting to work from their home and garage, Les and Janet aimed to provide an honest, reliable, quality repair service for small businesses. With Les’ extensive knowledge in the repair and sale of cash registers and weighing equipment, the customer base grew and it was necessary to move to new premises in Norton and employ a second trained engineer. Embracing the new technology, Ryedale Cash Registers needed bigger premises to showcase the ever growing products being brought to the market, and in 1996 they moved to their current premises also on Church Street, Norton. In 2001 Les and Janet’s son Richard joined the team (and liking it so much has stayed)! As the office workload increased, their daughter Suzanne came to help out for a short period and like her brother decided she enjoyed the challenges that come with running a family business and also decided to stay. Over the years they have increased their capable and enthusiastic team to enable them to better serve their customers, especially with online and onsite support.

Our Ethos

As a family operated business we have always endeavoured to improve and maintain an efficient business providing customers with the latest technology, reliable service, quality products and honest advice based on many years of experience in the point of sale industry. We realise that whilst the price of a product is extremely important, other factors such as support and advice, build quality of hardware, up to date software and availability of spare parts all play a part in providing an efficient, reliable, quality service to enable our customers to maintain and improve their business. Now as specialists in EPOS equipment and software, RCR EPOS Solutions is how many of the latest businesses that we have assisted know us.

 

Privacy Policy

You are not under any obligations to opt-in to any marketing communications and You can opt-out of any of these data uses at any time by contacting us. We will only keep your information for as long as reasonably required.

Lawful basis of Processing: we always ensure that a Lawful basis exists for all of the Personal Information we process.

We will only process your information for as long as we have a relevant lawful basis to do so. This is usually in order to provide you with the contractual services you have requested or if you have provided us with adequate consent to process your information for other purposes.

If we choose to process your information under the lawful basis of legitimate interests, we will always inform you of our legitimate business interest and your right to object.

If you choose to access your Personal Information under the rights afforded to you by Data Protection legislation, we will always inform you of the lawful basis under which we process your information.

How do we protect your personal data: We take our security obligations very seriously and constantly monitor for breaches and potential weaknesses.

When we collect information about you, we also make sure that your information is protected from unauthorised access, loss, manipulation, falsification, destruction or unauthorised disclosure. This is done through appropriate technical measures. We use computer safeguards, we enforce physical access controls to our building and files, and we authorise access to Personal Information only for those employees who require it to fulfill their job responsibilities.

However, you should be aware that providing information over the internet can never be guaranteed as being completely safe and if you choose to send such information to us via the internet, you do so at your own risk.

Please be assured that we will not share your information for any other reason unless we are required by law or permitted to do so under this Privacy Policy. The main circumstances in which we will be permitted or required to disclose this is by law will be by court order, to government bodies and law enforcement agencies.

Access to your Personal Information: Our obligations under Data protection Law and your options to control your Personal Information

You have rights in relation to any Personal Information that we hold about you. If you wish to access your Personal Information you may make a formal subject access request by contacting RCR EPOS Solutions (Ryedale Cash Registers).

The information you request must relate to you or another person that you have authority to act on their behalf. We will require a confirmation of your ID prior to providing any information about the data we hold. If you are unable to provide sufficient information to prove your ID, RCR EPOS Solutions (Ryedale Cash Registers) reserves the right to refuse your request for access to Personal Information.

The rights you have in relation to the Personal Information we hold regarding you are:

the right to rectify any inaccuracies in the information we hold;
the right to erasure of information in specific circumstances;
the right to object to or restrict processing in specified circumstances.

If you have provided us with consent to process your information, you always reserve the right to withdraw this consent via the method detailed below. If you wish to withdraw your consent, RCR EPOS Solutions (Ryedale Cash Registers) will immediately cease processing the information in question.

You can withdraw Your consent or access any information we hold on your behalf by contacting us. We will always process your request within one month.

Changes to this Privacy Policy: We may change this Privacy Notice at any time to ensure it always accurately reflects the way we collect, use and safeguard your Personal Information.

How can you make a complaint?

Please note that if you are not satisfied with the processing of your Personal Information as set out in this Privacy Policy, please contact us.

 

How can you contact us?

Please contact us via mail, telephone or email, all of these options can be found on our contact us page. if you have any questions, comments or requests regarding this Privacy Policy.

Last updated May 2019

We're more than happy to help

Contact our team today

Contact us